Product Care
Quick Dry Travel Towels, Kids Hooded Towels, Multi Towels & Hair Wraps
We recommend washing before use
- Cold water
- Gentle cycle
- No harsh chemicals (Napisan, Bleach)
- Line dry in shade
Keep away from fires
_______________________________________________________________________
Beach Mats / Picnic Mats
- Spot clean with wet cloth
- For a deep clean scrub with soapy water and a sponge or broom
- Spray off with hose
- Line dry in shade
Keep away from fires
Always check surroundings for sharp objects before laying your mat down to prevent damage.
_______________________________________________________________________
Clothing +
We recommend washing before use
Care labels can be found on the underside of the main label, except those in the shirts and polos, which are found on the inside left of the garment.
Pay special attention to our outerwear care labels, as they have more specific washing instructions. They both prefer to be spot-cleaned, instead of being put through the washing machine, so opt for this instead.
Keep away from fires
_______________________________________________________________________
Machine Washable Rugs
We recommend washing before use
- Cold water
- Gentle cycle
- No harsh chemicals (Napisan, Bleach)
- Line dry in shade
Keep away from fires
FAQs
Do you offer free shipping?
Yes. Orders over $150 within Australia qualify for free standard shipping. For orders under $150, shipping is calculated at checkout.
How long will my order take to arrive?
For Australian orders, standard shipping usually takes 3–7 business days depending on your location. Express shipping options are available at checkout if you need your towel in a hurry.
Do you ship internationally?
We do! International shipping rates and delivery times vary depending on the destination. You can see shipping costs at checkout before you confirm your order.
What is your return policy?
We want you to love your Will and Wind purchase. If you’re not 100% happy, you can return or exchange your towel within 30 days of delivery, provided it’s unused, unwashed, and in its original packaging. For more details, please see our full Returns Policy page.
Can I track my order once it’s shipped?
Yes. Once your order is on its way, you’ll receive an email with a tracking link so you can follow your Will and Wind package from our door to yours.
I’m a retailer, can you ship directly to me?
Absolutely. We love working with retailers, wholesalers, and tourism operators. Please visit our Wholesale & Retailers page to explore pricing, order quantities and co-brand opportunities.
Do you ship to the USA or US territories?
No. Due to tariffs, we’re unable to ship to the United States or its territories at this time. We do ship to many other international destinations via Australia Post.